FAQ - Knowledgebase

Appointment Not Required for Drop-Off or Pick-Up During Office Hours

Returns filed in 2023 are covered!

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Owe Taxes?  See Options

IRS/Federal Taxes

IMPORTANT: Be sure to enter TAX FILER's info when requested on the IRS and State payment page
(even if you are a 3rd party making the payment for them).

Illinois State Taxes
IMPORTANT: Be sure to enter TAX FILER's info when requested on the IRS and State payment page
(even if you are a 3rd party making the payment for them).

Indiana State Taxes

See More Tax Help Topics

What's it Cost to File?

Pricing depends on the complexity of the return, number of documents, properties, time involved etc.
For returns prepared in 2023 use this guide:

If qualified, you may choose to have filing fees withdrawn from the Refund*

*Additional fees apply for Refund Loans and Debit from Refund Option

Spouse Passed in '22 or '23

Filed Jointly in 2021? You can complete '22 the return and receive refund due.

You'll need an official Death Certificate so bring or upload it with your request.

Office Hours Vary.  Call or Text to Confirm

Tax-Time Call Center Hours

Monday to Friday: 10am to 7pm

Friday: 10am to 7pm

Saturday: 10am to 5pm

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